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Operational Partner to Fee-Only Financial Planners

More than just an admin.

REDEFINING THE STANDARD

Our skillset goes beyond the typical virtual assistant. Operational Partners (OPs) are equipped to offer support equivalent of an Associate Advisor – providing CSA and paraplanning support, while implementing systems and processes along the way.

SOLUTIONS FOR

Solo Advisors
with a Lifestyle Practice

Time Optimization

Eliminate custodial servicing burdens, allowing you to focus on building relationships.

 

Proactive, Turnkey Support

Our training and experience allows us to take ownership of a task and anticipate your and your clients' needs.

 

Process and Experience Enhancement

Gain efficiency and improve client experience through suggested upgrades and implementations.

 

Work-Life Balance

Enjoy peace of mind knowing clients are well taken care of, even while you’re away.

Reallocate Your Time
We take over all custodial servicing, freeing up your time to focus on building relationships with new and existing clients, as well as potential future team members.

 

Scalable, Turnkey Support
Engage proactive, turnkey support that eliminates the need for you to train new team members while simultaneously learning to delegate tasks effectively.

 

Process Development
Work collaboratively to develop and document processes, creating a scalable system that allows for easy integration of new team members as your practice grows.

 

Expert Insights

Leverage our collective knowledge to enhance service offerings, internal processes, and technology stacks.

Small RIAs
Aspiring to Scale

​Cost-Effective Coverage

Maintain operations without the need for additional full-time hires, safeguarding budgets and staff satisfaction.

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Scalable, Turnkey Support

Provide consistent and reliable assistance during onboarding of new advisors, ensuring smooth transitions while continuing to provide the level of service your existing advisors have come to expect.

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​Attractive Recruitment Tool

Offer prospective advisors the advantage of a virtual CSA, demonstrating your firm’s commitment to their success from day one.

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Expert Insights

Leverage collective knowledge to enhance service offerings, internal processes, and technology stacks.

Aggregator &
Enterprise RIAs

WHY VILLAGE?

We're leaders, not task takers.

We provide comprehensive training and continuing education to our team.

We're honest about what we know and what we've yet to learn.

We offer our team professional development, job stability, and opportunities for growth.

WHAT OUR CLIENTS SAY

Olivia is a phenomenal client services associate and has been instrumental in helping me serve 135 client households as a solo advisor practice. For example, Olivia has helped me leverage our CRM system to become the central hub for our client services, by developing workflows and protocols that I could not have built without her assistance and knowledge of this system. In addition, she has helped me develop an annual tax return information letter for each of our clients that has enhanced our reporting and communication regarding the planning strategies we’ve implemented during the year to assist with the preparation of each client’s tax returns. Olivia is incredibly thoughtful, thorough, conscientious and hardworking and would be an excellent resource to help train and empower other CSAs to do the same.

Trey R. Isgrig, CPA, CKA – Isgrig Capital Asset Management, LLC
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